THE GNH WAY
With our comprehensive set of certified guidelines you can be rest assured, you will get the best of service every time.
Complaints & Recalls
01
01
- All complaints are recorded and investigated to improvise our process for delivering
- positive experience to our customers.
- Prompt follow-up post investigation and evaluation of reported complaint
Container & Labelling
02
02
- Use of validated boxes for controlled transit of drugs
- Standard labelling procedures for transparency and traceability of containers
Organisation & Management
03
03
- With over 30 years of combined experience, we have mastered our way to highly efficient processes
- Amongst the 1st few licensed wholesaler from USA to achieve ISO 9001 2015 certification which includes the stringent Risk Management Criteria
- Dedicated personnel at every stage of the distribution process
Personnel Training
04
04
- Well trained and experienced professionals capable of meeting GDP requirements
- Initial and continued training sessions at regular intervals
- Procedure related to personal hygiene are established and observed at all times
Premise/Warehouse
05
05
- A well-mapped storage area designed and adapted for safe, optimal and good storage conditions
- Frequently held sanitation programs to keep the facility top-notch
- Environment controlled warehouse for ideal storage conditions
Quality Management
06
06
- Ensures principles of GDP are applied throughout the supply chain thus improving customer confidence
- Over 43 SOPs established and followed at various checkpoints of the distribution process
- Maintains product integrity and patient safety
- Reduces the risk of falsified medicines entering the supply chain
Certification
07
07
- WHO GSDP one of the small group of licensed wholesalers from USA
- “Dun and Bradstreet” provides ease for conducting business.
